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FAQ

CUSTOMERS

What is your return policy?

You can view our return policy here

When can I expect to receive my order?

Orders take between 2-5 days to ship out, plus the shipping time, which varies based on the shipping method you choose.

How do I track my order?

Once your order has shipped out, you will receive an email notification. If you click “View your order”, and then click your tracking number in the lower left-hand of the window you will be able to see where your order is.

How can I contact you?

You can either use our contact form located here or email support@postedprints.com

SELLERS

How much do sellers get paid?

Sellers get paid a specific amount for phone cases, but may choose their profit margin for every other product that is offered. You can view the price breakdowns here.

How can I get started selling my work?

You can head here to learn how to start making money from your awesome photos!

How do I get paid?

When you sell products you will get paid through PayPal using the PayPal email provided in the “Seller Form”. We pay our sellers at the beginning of each month, but please note that we have a 30 day grace period from the time of the sale to ensure the customer is fully satisfied with their product. This means if you make a sale on May 16th, you will be paid for this on July 1st.

How can I track my sales?

When you start selling your work you will receive your login info for Vendor Payout, which you can access in the footer, named "Track Your Sales". You will then be redirected to the Vendor Payout app, and will need to login to the “FOR VENDORS” section using the previously mentioned info.

Can I sell my work through my website?

Unfortunately, no. However, what you can do is create a “shop” page (or whatever you’d like to name it) and have that page redirect users to your collection page URL here on Posted Prints.

How do sales work?

Great question! We rarely offer sales, but when we do here is an example of how it will affect your profit: if you are selling a 24×36 poster for $55. A 20% sale would mean the sale price is actually $44. We split the difference of the retail price and sale price between ourselves and the seller.

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